Contact me to request a specific sample—this portfolio is always a work in progress.
Secrets Risk Mitigation for Security Teams: Part One 🔗
Safeguard Your Secrets: Docker Secrets Management with Doppler 🔗
Simplify Kubernetes Secrets Management with Doppler 🔗
Review copywriting, technical writing, and process samples created through hands-on testing, subject matter expert (SME) interviews, and from rough drafts that were edited based on the audience (ghostwriting). Samples include blog posts, emails, user documentation, and more.
Copywriting and Technical Writing 📄
Technical Writing: Deep Dive 📄
Ghostwriter @ HackerRank (2022) 🔗
Editorial @ GitHub (2018, 2019, 2020) 🔗
This brochure was created to advertise cloud hosting services and provide details about the service to start a conversation. The brochure was sent for printing/post production and handed out during business meetings with potential clients as well as during events on campus.
This reference guide was created when the Unified Communications team deployed several Cisco products to help the campus community. The suite of products enables customers to manage their phone and voicemail options through a web interface. The guide covers standard tasks a typical user would perform.
Samples of pages and designs I've mocked up or are in the process of changing. While mocking up pages, I ensure the content is simplified and geared to the appropriate audience before creating a draft website in Dreamweaver, Wordpress, WebFlow, or any applicable content management system.
I collaborated with cross-functional teams, stakeholders, and executives to refresh the Plex website. I managed content and provided direction for layout along with ideas on execution. As of February 2018, the refresh is wrapping up while it goes to the Quality Assurance team prior to being A/B tested and released in March 2018.
The Carnegie Mellon Computing Services - "At a Glance" project was developed to showcase what division details from year to year for prospective customers. The immediate need of this project was to get a new Vice President of Operations up to speed with the type of work Computing Services brought to Carnegie Mellon.
The project required rebranding the division to have a consistent and modern voice. The materials were also created with a simple design in order to easily be updated from year to year.
The final products created were the Computing Services Factbook (2016), Computing Services Overview of Services brochure, a Computing Services general-use powerpoint template, and a Computing Services "At a Glance" technical overview.
In collaboration with a Carnegie Mellon student, the Get Started experience showcases several offerings from Computing Services. The videos were created to help students explore free software and services available on campus and virtually. As part of the videos, a separate Get Started website geared to new and returning students was created along with mailers and powerpoint presentations that played during events.
Various emails and newsletters written over the years (2016 - Present).
Initial Welcome Email for new subscribers (as part of a series of Welcome Emails including a set of tips to get started).
Plex News Email
An email written to increase usage of the Plex News streaming service addressing updates and detailing the service's features.
A roundup of updates sent to Plex email subscribers.
Want more? I've written and designed plenty of technical and marketing-friendly emails—get in touch!
Cursor_ is the online division newsletter of Computing Services. It highlights new and changed services, promotes awareness of any security threats and new patches, and advertises services and events.
I took over Cursor_ in August 2014 and modernized the look and copy, and recently started an accessible version in August 2016. I plan on changing the Cursor_ release to an all-digital blog that promotes more of a discussion and fits with the rebranding of Computing Services' image. Along with designing, publishing, and promoting Cursor_ I also contribute articles along with my team and service owners.
Cursor_ is no longer in production.
A sample of posters and handouts designed for use on-campus at Carnegie Mellon University.
The samples included were created to: provide information for a meeting about a service as well as new/changed offerings, promote an event geared to students, and promote awareness about a topic such as cyber security
Various articles and blog posts written over the past year (2016 - Present).
LIFE AT TEPPER - Welcome article
An article to showcase what life is like for a Tepper student, including a general overview of social clubs and living in Pittsburgh. This article was geared to prospective students.
Stay Secure with Two-Factor Authentication (2fa)
Cursor Newsletter ArticleA newsletter article to explain and advertise Two-Factor Authentication. This targeted an older audience after analytics revealed the adoption from faculty and staff wasn't as high as students.
Plex Blog Posts
Blog posts detailing releases, updates, and more from Plex. The Plex Blog has a "geeky and fun tech" voice that caters to "cord-cutters" with media collections.
The Computing Services InfoCenter is an internal information resource for the division. It offers help with building information, services, human resources, and standard staff information such as building maintenance and network outages. With the help of my team, the information was streamlined and we identified any gaps.
I created the site using Dreamweaver and Microsoft Sharepoint. This included setting appropriate permissions, creating announcements and pertinent forms, and laying out the information with the internal division's priorities in mind.
The equipment guides were developed to show students, faculty and staff how to quickly use the equipment provided in a typical class, meeting, and event space setup. The different mediums (poster, etc.) feature individual sections so that a user could quickly reference specific tasks on the fly. The guide focuses specifically on the technology available via the lectern in a room, including a document camera, projector, blu-ray player, and more.
The Equipment Guides include: Classroom Poster (Quick Start Guide), Classroom Podium Manual, Cluster (Computer Lab) Podium Manual, Auditorium Poster, Meeting Room Podium Manual
The Cascade 7.12 Upgrade Communication Plan was created to inform the campus community that Hannon Hill's Cascade would continue to be used as its Content Management System and that it would be upgraded to offer more features and stability.
I worked on building out the template and transferring the content of www.cmu.edu/computing. The layout has been tested and reviewed by peers and senior management to fit the needs of the campus community.