Janey

Content Strategy. Content Design. UX Writing. Copywriting. Technical Writing. Content Management. Product Management.

Content Strategy. Content Design. UX Writing. Copywriting. Technical Writing. Content Management. Product Management.

About Me

I've led content practices at Fidelity (in partnership with Anthropic), Shopify, GitHub, Carnegie Mellon, and more.

I support product, development, and design teams by building content foundations that scale—from UX writing to sales enablement and content processes (with and without agentic workflows).

I bring a unique blend skills with technical writing and documentation, editorial/brand voice work, and content-focused product management.

MORE ABOUT ME

Select Works

Content foundations, guidelines, and processes for Design Systems and AI

Newsletters, Email Marketing, and Help Center Process Creation and Maintenance

GitHub Sponsors’ Content and Signup Flow Refresh

How we can work together

Common questions

  • Check out any services I offer from the “Work with Me” Services page. If you’re interested in any of the options, click its associated link to send me a message using the contact form.

    It’s helpful to share information about the nature of the work in your message, but we can schedule time to sort out the details with a meeting.

  • I can work with hourly rates or fixed project pricing depending on the scope of work.

    The lower bound of my range is for a typical article that’s more lifestyle-oriented (think Tips and Tricks or FAQs), while the upper bound is for case studies, white papers, or technical deep-dives. Timing for work depends on subject matter and level of depth needed for the format it’s intended to be published in (e.g. LinkedIn, Medium, Company Newsletter, Internal Knowledge Base, Thought Leadership, Guest Blog, etc.).

  • Yes! I’d love to review your resume / CV, portfolio, or case studies for general content feedback or through a hiring manager’s perspective FOR FREE.

    For Free? YES! You can buy me a kofi but it’s not at all necessary. I get satisfaction from knowing my review directly helps you with the clarity you need to help with your employment opportunities. There is no catch.

    The only asterisk is my availability fluctuates after work hours, so please be patient!

  • I prefer full-time, embedded work over contract and freelance work. My preference is to be embedded in a content-forward team so that I can learn about the history of the product or service and grow with the narrative and language. This provides the best quality outcome for content.

    Preference aside, taking on contract and freelance work means I get to continue to grow my craft and expertise in content. I have no preference between contracts or freelance opportunities.

  • "You are a master at your craft."

    Storytelling and Member Content,

    The Browser Company (BCNY)

  • "You're totally rocking it, and I'm so glad to have your copy/linguistic expertise on the project!!"

    UX Writing, Translations, and Localization,

    New_ Public, Public Spaces Incubator

  • "You elevate any content that you touch."

    Content Strategy and UX Writing,

    Fidelity Information Systems (FIS), Design Systems

Let’s collaborate

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